Shipping and Returns

Shipping
We cannot ship to PO Boxes and ship only to the contiguous 48 states (and Washington DC).

Returns
We guarantee delivery to the home address provided at the time of purchase, as long as the package is retrieved on the guaranteed delivery date. Please note that we cannot guarantee delivery to business addresses. If a package is delivered to a business that is closed, the courier will attempt delivery on the next business day.

Due to the perishable nature of our products, we cannot accept returns, as they cannot be restocked or resold.

Refunds
We offer refunds under the following circumstances:

• Items are damaged for reasons unrelated to the carrier
• Late delivery or mishandling by the carrier causes items to become damaged
• Items are missing from your order
  

If you have any questions or need assistance, please email us at info@drinkkoia.com