Frequently Asked Questions
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General Koia Info
WHERE CAN I PURCHASE KOIA?
You can purchase Koia in over 30,000 Retailers nationwide. Find a store near you.
Also available are our 12 pack Nutrition Shakes exclusively on Amazon. Shop Now on Amazon.
ARE KOIA PROTEIN SHAKES VEGAN?
Yes, all of our shakes are 100% vegan.
ARE KOIA PRODUCTS NON GMO?
Yes, all of our shakes are NON-GMO certified.
ARE KOIA PRODUCTS DAIRY AND SOY FREE?
Yes, all of our shakes are dairy, soy and even gluten free!
ARE KOIA PRODUCTS KOSHER?
Yes, all Koia products are Kosher.
ARE KOIA DRINKS PASTEURIZED?
Yes, we pasteurized all of our drinks to ensure that our products are safe to drink.
What Fiber Sources are in Koia?
We use soluble fiber in powder form that dissolves in liquid, this is how prebiotic fiber is infused in each bottle of Koia. We use our Koia prebiotic fiber blend of agave fiber and chicory root fibers.
DO KOIA PRODUCTS CONTAIN CAFFEINE?
The only product we have that contains caffeine is our Protein Cold Brew Coffee shake. It has 110mg of caffeine, which is equivalent to one cup of coffee.
CAN KOIA BE USED AS A MEAL REPLACEMENT?
You can enjoy our ready-to-drink shakes and Nutrition Shakes as a meal or snack. We recommend checking the Nutrition Facts Panel and consulting your doctor to ensure the product is offering the macronutrients and micronutrients that fit your dietary needs.
Can Koia be consumed if pregnant?
We’ve heard plenty of pregnant women say they enjoy Koia Shakes while pregnant. That said, we absolutely recommend consulting your physician to see if Koia is specifically right for your lifestyle.
Are Koia shakes nut-allergy safe?
We use almonds and coconut bases for our Shakes. Please see the nutrition facts panel for the detailed list of ingredients for each individual flavor.
Regarding the severity of nut allergies in question, we recommend consulting a doctor to see if Koia Shakes are safe for your diet.
Can Kids consume Koia?
Koia Shakes are safe for kids, however since our shakes are not specifically formulated for kids, we recommend consulting with your child’s doctor to ensure the product is offering the macronutrients and micronutrients that fit their dietary needs.
What is the shelf life of a Koia Shake?
Please refer to the expiration date printed on the side of the bottle.
Does Koia need to be refrigerated?
Koia Protein Shakes are perishable and require refrigeration.
With an exception of our Koia Nutrition Shakes which do not need to be refrigerated prior to opening.
CAN YOU FREEZE KOIA?
We do not recommend freezing Koia because when it thaws out there will be noticeable separation because almond and coconut milk have high fat content. While we do not recommend it, technically, freezing Koia does not have a negative impact on the actual product itself, so it is still safe for consumption.
Is Koia Available for wholesale?
Currently we only offer wholesale on our 12 pack Nutrition Shakes. Click here to shop wholesale now.
Nutrition Shakes
What is the difference between Koia Nutrition Shakes and Koia Protein
All of our offerings are packed with plant protein and prebiotic fiber and are low in sugar. Most importantly, all of our Protein Shakes are craveable and delicious! Take a look at this attachment to see some of the main differences between the Koia Shakes you buy in
retail stores and the Nutrition Shakes available only on Amazon.
Why did you make these nutrition shakes?
The number one request from our community was buying Koia in bulk, so we knew we needed to create 12-packs for easy access and delivery for the entire country!
Are Koia Nutrition Shakes organic?
Koia Nutrition Shakes are not organic, but we do have three delicious organic Protein Shakes flavors. Click here to learn more about our organic products.
How long will my order take to ship?
Please refer to the shipping dates provided by Amazon at checkout.
Kids Shakes
How many servings can my child consume of Koia Kids Nutrition Shake?
Each child is different as it depends on many factors such as their height & weight, their diet outside of Koia, activity, and where they are on the growth chart. It truly varies depending on the specific need. As always, we strongly recommend consulting with your healthcare practitioner to confirm the appropriate amount of ready-to-drink shakes per day are meeting the needs of your child.
At what age can my child start drinking nutrition shakes?
Koia Kids are formulated for children aged 3 and up. Always check the product’s age recommendations and consult with a pediatrician before introducing supplements.
Can Koia Kids nutrition shake replace a meal for my child?
Koia Kids nutrition shakes should not be used as a regular meal replacement for kids. They are best used as a supplement to provide extra nutrients, especially for picky eaters or active kids.
Are Koia Kids Shakes organic?
Yes, Koia Kids are Certfied USDA Organic.
Are Koia Kids Allergen Free?
Yes, Koia Kids are free of the top 9 major allergens, making them perfect for school, on the field and wherever they go!
How long will my order take to ship?
Please refer to the shipping dates provided by Amazon at checkout.